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WELCOME TO OUR COUNSELLING SERVICE

 

We all need a positive sense of wellbeing to enable us to meet the demands of life. At Words of Life and Health, we support organisations, individuals, couples and families, through life's ups and downs, that is, by providing a wide range of services to support overall wellbeing.


Our services promote, positive thinking, healthy relationships, confidence building, raising self-esteem, coping with change, overcome addiction, facing fears, managing anxiety and depression, reaching personal goals, clarity and much more.

All our consultants and therapists are accredited members of their professional bodies.

Mediation

Life coaching

Talking therapies

Employee assistance programme

Legal Services

Education

High profile individuals

Sports

Critical incident debriefing

Mediation and advocacy

Training

 

CONTACT INFORMATION FOR MORE INFO ON OUR COUNSELLING CONSULTANTS:

 

MEDIATION

Words of Life and Health mediation service, aims to help resolve disputes between two or more parties. Our experienced mediators will neutrally facilitate good communication between the parties, so they can focus on the real issues of the dispute.

 

LIFE COACHING

Life coaching empowers you to make decisions that will improve your life. For example, to climb the career ladder quickly, feel more fulfilled at work, improve relationship with family and partners. Also, to learn parenting skills that would benefit you and your child, to gain a spiritual meaning to life, or a desire to gain some clarity.

Our Life Coaches use their skills to transform your dreams into reality. We believe that you are the only expert in your life, who truly knows who you are and what you need. You know the answers to every question or challenge you may have in your life, even if those answers may not seem clear right now.

 
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TALKING THERAPIES

From childhood through to late adulthood, there are certain times when we may need help addressing problems and issues, that cause us emotional distress or make us feel overwhelmed. When you are experiencing these types of difficulties, you may benefit from the assistance of experienced, trained professionals.

Our therapists offer the caring, expert assistance that we often need, during difficult times. They can help you identify your problems and assist you in finding the best ways to cope with the situation, by changing behaviours that contribute to the problem, or by finding constructive ways to deal with a situation that is beyond your personal control. 


Our counsellors help with:

  • Depression

  • Anxiety and panic attacks

  • Low self esteem

  • Confidence building

  • Stress

  • OCD

  • Addictions

  • Relationship difficulties

  • Work issues such as stress, bullying or harassment, redundancy

  • Sexuality, sexual identity, sexual problems

  • Pregnancy, infertility, miscarriage, and abortion

  • Sexual abuse or rape

  • Childhood abuse or neglect

  • Bereavement and loss

  • Anger management, bullying or violence

  • Lack of meaning in your life

  • Alcohol and drug abuse

  • Coping with health issues

  • Redundancy

  • Post-traumatic stress

Other therapeutic team includes:

Psychotherapist, counsellors, psychologists, psychiatrist, play therapists, and mental health first aiders.

Types of therapy we offer:

  • Cognitive behavioural therapy (CBT)

  • Family therapy

  • Solution focused brief therapy

  • Integrative

  • Psychoanalytic

  • Psychodynamic

  • Eye movement desensitisation and reprocessing (EMDR)

  • Play therapy

  • Relationship

  • Relational

  • Person centred

  • Eclectic

  • Gestalt

  • Humanistic

  • Brief therapy

 

Clients we work with:
Adults, couples, families, groups, older adults, children and young people.

How we deliver our services:

  • Onsite

  • Long and short-term face-to-face

  • Telephone

  • Online (email or text messaging)

  • Skype

  • Home visits

 
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EMPLOYEE ASSISTANCE PROGRAMME

It pays to help your employee through life’s ups and downs...

Recognising the importance of employees in one’s organisation, appreciating the contribution and value they bring, is fundamental to business success. When employees are faced with difficulties either at work or home, it is likely to impact on their job performance. For example, a possible increase in sickness, absence, decrease in motivation, and efficiency.

Successful organisations are those that value and care for their staff. That is because, they support their staff through difficult times. Taking care of staffs’ psychological needs, will not only meet legislative requirements, but also develop a motivated, committed, focused, loyal workforce, who will deliver increased efficiency, productivity, and such company would be better placed, to meet the changing needs of their organisation.

Our employee assistance programme works in partnership with your human resources, occupational health departments, to offer practical and emotional support for employees and their immediate family members. Whether it is a workplace issue, a relationship breakdown, or a financial issue that is causing distress. We offer support when it is needed most.

Our service also offers support for managers on how to support their staff when, they are going through a difficult time.

Your employee assistance programme will include:

  • Access to our specialist team of consultants, therapists, and advisors

  • 24/7 Staff helpline

  • 6-8 sessions of counselling (face-to-face, telephone, or online)

  • Cognitive behavioural therapy (GBT)

  • Speaking with experts who are trained to deal with a wide range of issues and concerns.

  • Work/life coaching

  • Mediation

  • Return to work support (ill health/maternity)

  • Management support

  • Access to our resource library

  • Staff training includes mental health first aid training

 
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LEGAL SERVICES

Words of Life and Health Limited offers an extensive range of Legal Services. Our combination of services are designed to assist law firms, and insurance companies, who specialise in claiming compensation for individuals and their families who have experienced personal injury.

We support individuals who have experienced, trauma, personal injury, medical negligence, sexual abuse, relationship, and family disputes.

Our services include:

  • Legal reports and psychological assessments.

  • Immediate needs assessments (under the code of practice for rehabilitation).

  • Talking therapies.

  • Cognitive behavioural therapy (CBT).

  • Critical incident debriefing/post traumatic support.

  • Eye movement desensitisation and reprocessing (EMDR).

  • Life coaching.

  • Advocacy

  • Mediation

Our consultants and therapists

We have a multi-disciplinary therapeutic team, which is made up of psychiatrists, consultants, clinical psychologists, psychotherapists, counsellors, and case managers. They have substantial experience in their field of expertise.

All our consultants and therapists are accredited members of their professional bodies.

 

CONTACT INFORMATION FOR COUNSELLING CONSULTANTS:

 
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ABOUT US

Words of Life and Health is an established wellbeing provider, who work with organisations, individuals, young people, couples and families.

Our service is aimed at enhancing the emotional and physical wellbeing of an individual. We feel privileged to support people at the most difficult and vulnerable times in their lives. We are dedicated to offering a service that is sensitive, safe, non-judgemental and empowering.

Our team of therapists and consultants' primary goal is to help the individual to identify the problem, challenge their negative thinking, understand and recognise patterns of behaviour, develop coping strategies, and find constructive ways to deal with situations out of their personal control, in order for them to make the necessary changes that will have a positive impact on their lives.

Our wide range of services can be accessed in a number of ways, which include face-to-face, Skype, telephone, online, home visits, and on-site. We guarantee an appointment within 5 working days of your initial contact.

 

Education

Talking therapies in education is an important contribution to supporting the emotional health, and well-being of students. Students experiencing stress or emotional problems, can find it difficult to reach their full potential. So, speaking to a professional can make a big difference.

Our therapists have experience in working with anxiety, depression, stress, bereavement, anger, eating disorders, trauma, self-harm, relationship difficulties, and much more. We are there to support the pupil, to make sense of their thoughts, feelings, develop coping strategies, build confidence, enable positive thinking, achieve goals, and improve interpersonal skills.

Our service includes:

  • Talking therapies

  • Cognitive behavioural therapy

  • Solution focus therapy

  • Parent support

  • Family therapy

  • Creative arts and play therapy

  • Child and adolescent therapeutic service

  • Onsite counselling and support

  • Stress and anxiety workshops

  • Sexual or gender identity concerns

  • Mindfulness workshops

 
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HIGH PROFILE INDIVIDUALS

Being a high-profile individual has many advantages, and benefits. Although it can be an exciting and positive thing, celebrity status can also have its challenges. This may include the lack of privacy, intense pressure, little time for yourself, change of lifestyle, playing a role, fear of messing up, and not being able to trust people.

Looking after yourself physically and emotionally throughout life, is the key to sustainable happiness and success.

We can support you to:

  • Maintain physical and emotional well-being

  • Manage success

  • Positive thinking

  • Build confidence

  • Manage performance anxiety

  • Achieve goals

  • Understand behaviours that impact performance

  • Overcome fears of failure and success

  • Develop coping strategies to manage stress and anxiety

  • Address interpersonal issues within professional and personal relationships.

Although, you may have a supportive family, and good people around you, there may be a time, where you will need support from someone, who is detached from your everyday life.

We offer a discrete service that allows you, to engage in services, that might not be so easy to access because of your celebrity status. Our service includes:

  • One to one support. (We fit into your daily life and camouflage into your daily routines to avoid questions from the media)

  • Talking therapies (including home visits)

  • Coaching

  • Personal fitness training

  • Nutrition

 

SPORTS

Throughout your sporting career there is pressure to perform to a high standard, cope with frequent challenges and live up to high expectations.

  • Being mentally prepared, staying focused and not letting emotions detract your objectives, are essential attributes to being a successful sports person. At times it is easy to forget that you have a life, like everyone else, and face the same challenges that everyday people face.

  • From childhood we are encouraged to achieve to a very high standard in the competitive world of sport, and throughout adulthood the expectations and demands can become greater.

Coaches, trainers and agents

  • As a coach/trainer and agent, you are expected to focus on the performance, physical well-being, and training of an individual or team. However, there may be a time when you notice the emotional struggles of your sporting individual. You may feel that you are not equipped to help them sufficiently and would like to signpost them to professional help.


At Words of Life and Health, we recognise the challenges that individuals in the sporting world encounter, and as such, provide a unique service that promotes the well-being of adults and young people in sport.

Our services include:

  • Talking therapies

  • Sports psychology

  • Performance coaching

Our holistic approach will help:

  • Build confidence

  • Manage performance anxiety

  • Achieve goals

  • Self-belief

  • Understand behaviour that impact performance

  • Overcome fears of failure and success

  • Develop coping strategies to manage stress and anxiety

  • Address interpersonal issues within professional and personal relationships

 
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CRITICAL INCIDENT DEBRIEFING

For people who have been exposed to, involved in, or have witnessed a traumatic event, it is important that they get professional support as soon as possible. A traumatic event could be a co-worker's death, suicide, or serious illness; a violent or threatening incident in the work setting, or a natural or man-made disaster that affects the workers' ability to function in the workplace.

Critical incident stress debriefing can help prevent or limit the development of post-traumatic stress, for anyone exposed to a critical incident. Professionally conducted debriefings can help the individual cope with and recover from an incident's aftereffects. Critical incident stress debriefing (CISD) enables the person exposed to the incident, to understand that they are not alone in their reactions, to a distressing event, and provides them with an opportunity to discuss their thoughts, and feelings, in a controlled and safe environment. Ideally, critical incident stress debriefing, should take place within 24 to 72 hours of an incident.

Our critical incident response team are available 24 hours a day, 7 days a week. Our team have worked onsite for the Grenfell Tower, the London and Manchester terrorist attacks, bank robberies, suicide, and natural disasters.

 
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MEDIATION AND ADVOCACY

Words of Life and Health, mediation service, aims to help resolve disputes between two or more parties. Our experienced mediators will neutrally facilitate good communication between the parties, for them to focus on the real issues of the dispute, find areas of common ground, and help all parties to reach an agreement.

Mediation can help to:

  • Improve communication

  • Increase understanding

  • Empathise with another’s point of view

  • Improve a relationship

  • Clarify areas of agreement and disagreement

  • Define next steps

  • Work toward a mutual understanding of the situation

  • Resolve a specific problem they face, or a conflict they are caught in.

  • Prevent similar problems from recurring in the future

The conflicts addressed in mediation, can include workplace issues, family breakdowns and parenting plans.

Advocacy

We all know how frustrating it can be when people are not listening to us. Unfortunately, there are times when your opinions and concerns are not taken seriously by others, because you may either be experiencing a mental health problem, or you are not well informed of your rights. In those moments you would benefit from an advocate, who can support you to express your views, wishes, and help you understand your rights.

Our advocates are here to listen to your views, concerns, help you to explore your options, rights, and provide information to help you make informed decisions. We also know how daunting it can be, to communicate with professionals who you may feel are not listening to what you need. Our advocates will help you to contact the relevant people or contact them on your behalf. We will also accompany you and support you in meetings, and appointments.

Advocates will NOT make judgements about you, give their personal opinions, solve your problems, or make decisions for you.

 
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TRAINING

Words of Life and Health Limited, offers an extensive range of emotional well-being training courses, and workshops, which are designed to help improve employee performance and manage mental health in the work setting.

Our training can be tailored to meet your organisational needs and include:

  • Stress and anxiety management

  • Managing mental health within the workplace

  • Mediation

  • Mindfulness

  • Managing conflict at work

  •  People management skills

  • Communication skills

  • Breaking bad news

We also offer a mental health first aid training course, which is designed to take a proactive approach to dealing with mental health issues, in the workplace. The course enables your staff to identify the common symptoms of mental health and learn how to support your employees.

Mental Health First Aid Adult training is a fully certified two-day course, and follows the internationally recognised Mental Health First Aid England (Adult) course.

On this two-day course, you will learn how to:

  • Identify the early stages of a mental health problem

  • Help someone who is dealing with a mental health issue

  • Help stop someone from self-harming, or hurting others

  • Help stop mental ill health from worsening

  • Help someone have a quicker recovery

  • Guide someone towards proper professional help

  • Break the stigma of a mental health problem

Every employee who completes the course, will become a qualified mental health first aider and will earn a certificate from MHFA England. They will be provided with complimentary resources, including a mental health first aid manual containing a wealth of information.

Our trainers will deliver the Mental Health First Aid Adult Training course at a time, date, and place, that best suits your needs, including onsite.

 

OUR CUSTOMERS

  • Birmingham City Council

  • Kensington and Chelsea Council

  • Apple

  • Arup

  • Shoosmiths Solicitors

  • Irwin and Mitchell Solicitors

  • Anthony Gold Solicitors

  • Osbornes Solicitors

  • Featherstone School

  • Barford Primary School

  • Bellfield Junior School

  • Shoosmiths

  • Anglian Water

  • The National Association of Head Teachers

  • Education Support

  • American Express

  • ITV

  • King Edward School

  • Bush and Co Case Management Services

  • Ison Harrison Solicitors

  • Virgin Atlantic

  • National Rail

  • BBC

  • Cigna

  • Pru Health

  • PPP AXA

  • WPA (Western Provident Association)

  • 3 Sister Food

  • Orbit Group

  • Aecon

  • BNuffield Health

  • Aviva

  • Price Waterhouse Cooper

  • Simply Health

  • Ernest and Young

  • Action for Children

  • Juvenis Care

  • Vitality

  • Yell

  • Legal and General

 

WHAT OUR CUSTOMERS SAY

 

“Thank you for all your help. I couldn’t have done it without you”

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JOIN OUR NETWORK

We are always interested in hearing from practitioners wishing to join our network of consultants, psychiatrists, psychologists, counsellors, CBT therapist, psychotherapists, EMDR practitioners, occupational health, case managers, mediators, advocates, life coaches, critical incident de-briefers and mentors.

If you would like to be considered to join our affiliate team, then please email us your CV to hope@wordsoflifegh.com

 

CONTACT INFORMATION FOR COUNSELLING CONSULTANTS: